Last night after having issues downloading the iPhone iOS4.2.1 update (Apples servers seemed to be suffering – probably all those iPad owners updating!) I finally managed to update my iPhone 4 with no problems – great, it’s always a relief when that happens!
Unfortunately I have discovered a glitch this morning that prevents me from linking my iPhone to my Volvo via its USB link. This does not sound like a major issue, but the only time I listen to my iPod is in the car (and yes, I sing along!) – so I am now forced to listen to the radio! Alternatively I will have to get my old iPod nano back from my father in law but that would seem rather harsh!
I am confident it is not just an issue with my phone – I have found a growing trail on the apple forum relating to this – it is here. So I would advise anyone to think hard before updating if they use a USB link in a Volvo (the factory fitted one).
This has also forced me to register as an apple developer to enable me to provide a bug report to Apple – a slightly weird way to have to do this, but hopefully they will take note.
Help Steve, I want my music back!
UPDATE – 24th Nov
I spoke to Apple last night and asked for help rolling back to the previous version of iOS. They asked me why and I told them it was because their update had broken my piece of kit – ‘not our fault’ was the reply! – How incredibly helpful NOT!
Also they wanted to charge me to give me the information to roll back my iPhone!
I will therefore now be looking for advice on how to roll back – anyone got the heads up on this?
I can also understand why people jailbreak their iPhones now – perhaps Steve is just a bit too much of a control freak?
UPDATE 30th Dec
The forums are indicating that Apple have confirmed that this is a bug and their engineers are aware of it – hope they find and release a fix soon!
UPDATE 13th Jan 2011
Well its been a long time coming but according to the Apple forums the new iOS 4.3 which has been seeded to beta testers in the last 24 hours actually works in the Volvo! I am not able to test this, and we have a long way to go before 4.3 is released in its final form (Early March apparently), but assuming they don’t break it again in later betas we could have our iPhones working in our Volvo’s again!
FINAL UPDATE? 8th March 2011
It’s hard to believe that it has been the best part of 4 months since my iPhone stopped working in my Volvo, and it was 2 months ago that Apple first seeded the beta that had a fix in it (but I and most other owners couldn’t download).
Well as of this Friday evening I should be able to install that update and start using my car system again. I find it hard to believe that it needs 4 months to get this fixed – and if I had purchased a new Volvo recently I would be seriously unimpressed!
So overall not great customer care from Apple in my view – a sign of things to come?