I have had my run-in’s over the last few years with the utility providers – in particular with British Gas, it’s a long and torrid tale of failures to change my meter on numerous occasions – despite lots of contact and arranging ‘special’ appointments because they had failed me so many times – if you are bored you can read about it here.
Tonight I have come home to find a ‘we missed you’ meter reading card on the matt – not an unusual occurence as all meter readers only appear to work during the day – not unreasonable. This is why we ring or email through our reading to Eon (on their request). They did this recently (a couple of weeks ago) and we responded accordingly. We have also received an updated bill on the strength of our reading!
So how come they can’t update their meter readers schedules (especially as they appear to use electronic devices now to report each reading in real time).?
Well I have a theory – Eon are obviously trying singlehandedly to keep the unemployment figures down by paying for meter reading people they don’t really need. But it’s OK because they are funding it through the increases in their tariff.
Thanks Eon, way to go!