As most people I receive the weekly deluge of ‘deal’ emails from restaurants and the like. This seems to be the norm nowadays, particularly with the chains such as Pizza Express…
I have been to the West Bridgford Pizza Express on a number of occasions, normally booking via the iPhone app (sad I know, but so easy). However this weekend when I tried to book this way I had left it too late and had to phone – you remember the phone, it’s the thing we all used to use to book tables before the Internet took over!
I expected this to be a fairly simple matter, a quick call and a confirmation yes or no as to the availability of a table – or that is what one would expect – but no! The recorded message told me no one was available to take my call BUT – and this is the good bit – I couldn’t leave a message! I was asked to ring back later!
Well after around 6 attempts I gave up, rang other restaurants who all answered almost instantly and eventually got a table elsewhere.
I assume Pizza Express are busy and don’t need or want my custom – it would be nice to know which? Until I find out I won’t be bothering them again!
We actually ended up at a much nicer restaurant due to this – so perhaps I should be grateful for Pizza Express’s lack of interest!