Mercedes are trying…..

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mercedes-mirrorsRegular readers may be aware of my ongoing issue with my Mercedes – it has an intermittent fault with the trip computer, it’s not life threatening, but it is annoying and it should be right! The car has now been in the garage for 6 days since its delivery at the start of October – an amount of time that I am sure Mercedes themselves wouldn’t expect on a car this young (in fact if you assume an annual visit it shouldn’t happen until its sixth birthday).

After the cars last visit the matter was raised directly with Mercedes in Germany, I was told that this might even involve a visit from a German engineer! However the first act of the German connection was to send a bespoke software download for my car (and only my car). It would apparently sort out my issue once and for all…..

Sadly this was not the case, some issues were apparently had installing it and it failed as I was leaving the dealership. So we are now back in the hands of the German engineers. Perhaps I will get a visit from Germany after all!

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