One of the things I managed to do while in America last week was to visit a Microsoft shop (it was next door to Apple so I didn’t have to go far out of my way) – I was interested to have a look at the Surface – Microsofts take on a tablet. It runs Windows 8 (in two forms) but with touch rather than using the non touch version of Win8 that does not appear to have been received with much enthusiasm anywhere!
In the UK I had failed to find a working surface in any store, so I was interested to see what it was like – and to be fair it’s not a bad piece of kit, although even with the recent price drop it is still rather expensive (and quite chunky). Also the keyboard cover (which is clever) is an extra and adds to the cost). What was more interesting however was the fact that in the Microsoft store – which was quite large – there wasn’t a single non touch screen PC or laptop on display (and there were a lot)!
Now if you take it that probably 90% of PC’s are traditional non touch units you have to wonder quite what Microsoft are up to? Do they expect all their users to replace their machines as well as their software when they update to Windows 8.
I actually think windows 8 looks and works OK (much as Windows Phone does), but do they really think they can ignore the non touch market?
I am an Apple fan – anyone who reads this blog will be aware of that already. I do however like any tech – if its clever and works I don’t mind who makes it. My first entry to ‘gizmos’ was British – Psion PDA’s, they were fantastic and at the time world leaders, sadly time moves on….. and Apple make the best tech currently.
I have looked at the new Microsoft entry to the tablet market – the surface – it looks OK but the only time I have managed to actually get my hands on one in a store (John Lewis in Nottingham), it didn’t want to work properly! The much vaunted keyboard / cover didn’t seem to work very well at all – now this was probably a one-off, but how many not working iPad’s have you come across in a similar situation?
So I suppose the attached press clipping didn’t come as a great surprise to me – someone breaks into the Microsoft campus and steals Apple gear only! This does sadden me as Apple need some competition to keep them sharp, currently this is only coming from Samsung it would appear. Perhaps Microsoft will eventually move back into a ‘good place’, it just doesn’t feel likely at this time.
This sounds like a pretty weird idea on first look – but having had our first iPhone 5 casualty this week at work it has its attraction!
All of our smartphones now have motion sensors and can tell where they are and more importantly where they are going! The technology makes use of these motion-sensors to detect when it has entered an airborne state, so that a mini-airbag can be deployed to cushion its fall.
The idea comes from the technology department at Amazon, which won a patent for the protective system this week. As well as mobile phones, the technology could be used on electronic readers, including the online retailer’s own Kindle, as well as computer tablets and cameras. I am not sure how much bulk it would add to an item, and it would be no good for those who prefer a ‘naked’ iPhone. But, in a work environment forcing people to make use of the technology might just prevent so many breakages!
The mobile phone operators are all keen to land us as clients – they make great offers to lure you over to them, but how is the service then? At work we received some interesting ‘care’ from Orange before we had even signed up with them – because of this we didn’t move to them from Vodafone – perhaps this should have made me think before going with T-Mobile for my daughters iPhone!
The deal was (is) good, and the network is great. But, once things go wrong the care becomes rather less ‘impressive’.
Daughters iPhone was stolen this weekend (second time – not good, but not her fault). So a replacement SIM card was required – not a massive ask you would think as we have a contract – but there is a £10 charge! They give them away free to new customers! Also the opening times on the EE website (which has recently been updated) were wrong for the Nottingham stores – but that is another story!
And it gets better, we needed a ‘fill in’ phone while we sorted out the insurance, so a cheap pay as you go was required. But, and there is always ‘a but’ – we had to add £10 airtime to a sim we didn’t want. I asked the question – “can’t you wave that on the basis that we have just paid £10 for a sim anyway” – apparently not!
So we went to Carphone Warehouse who were very helpful and let us use a pay as you go number on another network to do an upgrade and therefore pay only for the phone.
So brilliant service (and advise) from Carphone Warehouse, but money grabbing and greed from T-Mobile, Orange, EE or what ever they call themselves today. If I need another mobile who will I be going to do you think?
You would have had to have been on a deserted island not to have seen the details of the Apple Maps debacle in recent months. Apple sent Google packing – they had previously had a close relationship with them over many things in iOS (the iPhone operating system). But, in IOS 6 they finally got rid of Google maps with its amazing detail and street view and replaced it with their own Map App – which was (and is) rather poor by their standards (actually by anyones standards!).
Heads have rolled at Apple and they have made a public apology about the Maps – a rare event from Apple. There is talk about them buying TomTom who provide the data to enable a faster solving of issues – time will tell.
But now we have Google Maps back on iOS (iPhone at least) in the form of a new app – and it looks great (much as it did before – but better).
It will be interesting to see what Apples response will be – the pressure is on!
I have had various comments about how numerous my ‘Apple’ blogs are from people I know, I make no apology – although it would be nice to get the same effect as my colleague Tim Garratt and his Jaguar blog! I still believe that the retail world can learn a lot from Apple and how they run their stores and staff them – they are universally seen as ‘the way to do it’, but recent data further supports that by showing just how efficient they are at selling!
Apple Stores are the possibly the envy of every other retailer on the planet. From their wonderful design to the constant stream of customers, they are all but universally a success. But, how much better do Apple Stores do than the competition? According to a new American study (and one assumes this would be the same the World over), they bring in twice as much in sales per square foot as anyone else in the market.
The research by RetailSales shows that Apple top the list of chain store productivity, pulling in $6,050 in sales per square foot of store. Tiffany the jewellery store come in second place, at $3,017.
The numbers were generated it appears simply by taking the brick-and-mortar sales numbers from the companies, and splitting it among the square footage of store space they occupy.
Apple is the only tech company to break the top ten, a section otherwise dominated by luxury and clothing products. Interestingly there are plenty of other retail chains that sell more than Apple on a per store basis, they just tend to be physically much, much larger. Apple stores are also often in very prime retail locations – so the rents are likely to reflect the footfall. So the data is not as clear as it first looks – but it makes a nice story…..
This week has seen an interesting experience at the Dare household – no broadband for 3 days. This was an enforced experience, the connection had been getting somewhat ‘flaky’ over a period of a few days and then it stopped working all together. A quick call to Virgin Media confirmed that it was terminal and a visit from an engineer was required – but that the earliest visit was Thursday (and this was Monday evening).
I will admit that the initial thought of no Internet access (except via my iPhone) caused me to have a hot sweat. But, having gone through two and a half days ‘cold turkey’ it wasn’t all bad!
Yes, we couldn’t really do our weekly shop with Ocado or Able and Cole (I say we – my wife does it), but it did cause a teenager to appear from YouTube for a couple of days and actually talk to us! And it highlighted just how good a smartphone can be to run your life on!
Service was returned before lunchtime on Thursday, so we are back to normal. It was a loose connection in the cabinet apparently – this was the first time our Internet had gone down in 10 years, so a pat on the back for Virgin (for once).