RIP Steve Jobs
I blogged a month or so ago about my 1st Edition iPod Nano – the first of the thin apple iPods and my favourite by a long way. I purchased it whilst on holiday in Chicago a few years ago and it has provided sterling service ever since – either in my car (now replaced by my iPhone) or now in a dock in the conservatory hooked up to a stereo unit.
Apple contacted me in November to say the unit had an issue with its battery – it could catch fire when charging – so a box was sent out for me to return the unit for a replacement to be sent back to me. They said to allow six weeks for the exchange unit to arrive.
Now – I am a bit of a geek – so I tend to read many of the Apple ‘techi’ web sites, it is amazing what you can learn from them and this was no exception!
Not long after the world-wide replacement program was announced the rumours started about what the replacement unit would actually be – the original documentation said a similar first edition unit. But, as time passed the rumours suggested Apple had an issue – they didn’t have enough spare parts as so many units had been returned to them (obviously they last longer than even Apple expect!). Initial rumours were then along the lines of Apple waiting to get as many units back as possible so they could cannibalize them – not a popular choice but acceptable to me.
However, more recent posts on the sites have suggested that Apple are actually sending out the latest Nano as a replacement – that is the 6th edition with the colour touch screen that can also be used as a watch! Now this did get me a bit excited I will admit – although I was not counting my chickens on this!
But, I have now received my email confirming the replacement is on its way to me – and guess what? The product model code it states in the email is indeed a 6th edition Nano – Result!
So I have gone from a 2GB 1st edition to an 8GB 6th edition at no cost due to Apples fantastic customer service approach.
Way to go Apple!
This is a big year for Apple – for good and bad reasons. The bad being the loss of Steve Jobs, but perhaps the birth of the iPod 10 years ago yesterday was the start of Apples renaissance and the reason that Steve Jobs was such an industry giant.
We take for granted the ability to listen to music on the move now – and yes Apple did not invent the MP3 player – but they drove it into the market with increasingly ‘sexy’ designs which were easy to use.
The first iPods in our family were Minis – not very small by current standards, but wonderful and colourful units in their day. They belonged to our kids, my first iPod was the first Nano.
The Nano was so thin and had a shiny back – and it snapped in half if you sat on it! Mine is still intact and a thing of Beauty – still the best looking in my view!
We have now moved on, iPod Touch is the favoured unit in our household together with iPhones – but the current Nano which can be worn as a watch looks amazing. How long before this can become a phone as well?
The rumour mill suggests that Apple are close to killing off the ‘classic’ iPod. I do hope they don’t this year, partly out of respect to its founder, but also because it would be a loss to the design world as a whole!
What can I say, everyone knew he was very ill, and stepping down from CEO at Apple was obviously a massive decision for him – and an indication of how ill he was.
Apple was Steve Jobs, and his products have enriched all of our lives (do you know anyone without at least one Apple product?)
The world will miss the genius that was Steve Jobs.